Staff Retention in Philippine BPO Industry is Improving – Survey
Less employees working in the business processes outsourcing (BPO) sector in the Philippines are reportedly quitting their job due to improved conditions. It has been reported that from 70 percent attrition rate in the IT-BPM sector, the figure is now down to 50%, the Manila Bulletin reported in August 2016. Among companies seeking to outsource […]
How to Detect Business Process Improvement Mistakes
Sometimes, even with the best intentions, mistakes and failures still occur to anyone or any business for that matter. Yes, failure knows no boundaries even if these efforts are viewed vital at improving business processes by cutting costs, time or both by streamlining tasks such as business process improvement strategies. From generating a report […]