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Privacy Policy

Dedicated to safeguarding your privacy and ensuring clarity, fostering trust and transparency.

Big Outsource recognizes the importance of privacy and is fully committed to adhering to data protection and privacy principles in compliance with the Data Privacy Act of 2012. This Privacy Policy is crafted to inform our applicants, clients, and partners about how we collect, use, process, and safeguard the personal data entrusted to us. Our commitment extends beyond compliance, aiming to establish a foundation of trust and transparency with all our stakeholders.

Scope and Nature of Data Collection

For Applicants:

  • Name: To personally address and evaluate applications.
  • Job Position: To assess the suitability for the roles applied for.
  • Email Address: For communication regarding the application process.
  • Curriculum Vitae (CV) (Optional): To understand the applicant’s qualifications, experiences, and skills.

 

For Clients:

  • Name: To maintain a personal and professional relationship.
  • Company Name: For client verification and customized service proposals.
  • Job Position: To identify the decision-makers and tailor communications accordingly.
  • Work Email Address: For formal and business-related correspondences.
  • Service Requirement: To accurately assess and meet the specific needs of the client.
  • Phone Number: For direct communication and urgent updates.

Purpose and Use of Collected Data

The personal data collected serves multiple purposes, which include, but are not limited to:

  • Enhancing the recruitment process by identifying the most qualified candidates.
  • Developing personalized solutions for our clients, ensuring their specific requirements are met with precision.
  • Facilitating smooth and efficient communication between Big Outsource, its applicants, and clients.
  • Continuously improving our website and services through feedback and interactions, aiming for excellence in user experience.
  • Complying with legal obligations and regulatory requirements.

Data Protection Measures

Big Outsource is dedicated to the protection of personal data through the implementation of robust security measures. These include:

  • Adoption of state-of-the-art technological solutions for data security.
  • Conducting regular security assessments and audits to ensure the integrity of our data protection measures.
  • Training our employees on data privacy laws and best practices to ensure they handle data responsibly.
  • Establishing clear protocols for data access, ensuring only authorized personnel have access to sensitive information.

Disclosure and Sharing of Personal Data

Our policy prohibits the selling or trading of personal data. Disclosure to third parties is strictly controlled and limited to circumstances where it is necessary for service provision or legal compliance. All third-party service providers are bound by confidentiality agreements and are obliged to adhere to our privacy standards.

Rights of Data Subjects

We recognize and respect the rights of data subjects as stipulated by the Data Privacy Act of 2012. These rights include but are not limited to, the right to be informed, the right to access, the right to rectification, and the right to object to the processing of personal data. Big Outsource is committed to facilitating these rights responsively and transparently.

Amendments to the Privacy Policy

This Privacy Policy may be updated or amended from time to time to reflect changes in our practices or regulatory requirements. We encourage stakeholders to review our policy periodically to stay informed of how we are protecting personal information.

Contacting Us

For any inquiries, concerns, or requests related to your personal data, please contact our designated Data Privacy Officer through email, at reyann@bigoutsource.com.

Certification of Compliance

Big Outsource proudly adheres to the standards set by the National Privacy Commission of the Philippines, ensuring our practices meet and exceed regulatory requirements. Below is our certification of compliance, a testament to our commitment to data privacy and protection.

Certification of Compliance

This policy is effective as of 19th of March 2024 and supersedes all previous versions.

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