Technical Support: Competitive Skills To Look For

Delve into the essential skills that outsourced technical support professionals should possess to ensure outsourcing IT services can resolve issues efficiently and improve your business’ overall performance.

Where Do American Jobs Go When Companies Outsource?

Outsourcing has significantly impacted American jobs, particularly in manufacturing, where over 4.5 million jobs moved overseas between 2000 and 2020. This article explores the reasons behind outsourcing, its effects on the U.S. workforce, and the emerging trends that could shape its future.