Factory Shift: Winning with Strategy
Competition is fierce in the logistics industry, and soaring production costs threaten to squeeze profit margins. Outsourcing to developing economies offers a tempting solution, but can it deliver?
24/7 Care: The Outsourcing Advantage
In today’s fast-paced business environment driven by technology, disruptions in IT services can pose significant challenges. For companies operating within limited support hours, customer frustrations peak when critical issues arise during off-hours, potentially tarnishing satisfaction levels. However, global outsourcing for IT customer support presents a strategic solution. By collaborating with seasoned outsourcing providers, IT firms […]
Boost Your Legal Team: Advantages of Outsourced Filipino Litigation Support Professionals
Many law firms find this task crucial in keeping their company afloat. No wonder this market is experiencing a staggering $40 billion boom by 2024. This surge is fueled by the increasing demand for cost-effective and efficient legal services. As a result, law firms, particularly in the U.S., are turning their sights to outsourcing litigation support services.
Boost Your Data Security with Offshore Staffing: Cost-Effective Defense Strategies
In this digital age, your firm’s data security is essential for success. But what if as an accounting firm, you could dramatically improve your data protection while cutting costs at the same time?
Philippine BPO Revenues Seen Growing Amid Trump Policies
There’s no stopping the Philippine business process outsourcing sector from growing steadily amid threats that the United States is about to enter a protectionist regime under US President Donald J. Trump. It is estimated that 70 percent of the Philippine BPO sector is comprised of US accounts. And ING Bank Asia chief economist Tim Condon […]
Staff Retention in Philippine BPO Industry is Improving – Survey
Less employees working in the business processes outsourcing (BPO) sector in the Philippines are reportedly quitting their job due to improved conditions. It has been reported that from 70 percent attrition rate in the IT-BPM sector, the figure is now down to 50%, the Manila Bulletin reported in August 2016. Among companies seeking to outsource […]
Non-Voice Business Process Outsourcing: Is this the ‘Hidden Jewel’ for Philippines?
After earning a spot as the most sought after offshore destination in the voice-based outsourcing sector, the Philippines got another reason to rejoice. The country’s non-voice business process outsourcing (BPO) is seen as another gold mine for growth and opportunities. In the past years, the Philippine outsourcing space recorded impressive growth figures. Just last year, […]
Nomura: Philippines’ Growth Prospects Vindicated
A Nomura Holdings Inc. research note indicated recently that the promise for a continued economic growth for the Philippines will remain true, a vindication of earlier local and foreign experts’ upbeat growth assessments of the state of the country’s economy that is seen to expand at the second-fastest pace in Asia afer China. Japan-based Nomura’s […]
Philippine Call Center Sector Reaches 20% Revenue Growth
The year 2012 proved to be an upbeat year for the call center industry after the Contact Center Association of the Philippines (CCAP) reported that the sector grew about 20 percent against the growth target of 15 percent. Despite the appreciation of the peso, the strong performance was considered a big news to an industry […]
PH Can Be Next Animation and Game Services Outsourcing Hub, Says Industry Groups
Hopes are high that the Philippines can become the next prime destination for animation and gaming-related development services given the vast talent resources and competitive potential of the Filipino animators and game developers to excel. This was according to the industry groups, Animation Council of the Philippines Inc. (ACPI) and Game Developers Association of the […]