Philippine BPO Revenues Seen Growing Amid Trump Policies

There’s no stopping the Philippine business process outsourcing sector from growing steadily amid threats that the United States is about to enter a protectionist regime under US President Donald J. Trump. It is estimated that 70 percent of the Philippine BPO sector is comprised of US accounts. And ING Bank Asia chief economist Tim Condon […]

Staff Retention in Philippine BPO Industry is Improving – Survey

Less employees working in the business processes outsourcing (BPO) sector in the Philippines are reportedly quitting their job due to improved conditions. It has been reported that from 70 percent attrition rate in the IT-BPM sector, the figure is now down to 50%, the Manila Bulletin reported in August 2016. Among companies seeking to outsource […]

Non-Voice Business Process Outsourcing: Is this the ‘Hidden Jewel’ for Philippines?

After earning a spot as the most sought after offshore destination in the voice-based outsourcing sector, the Philippines got another reason to rejoice. The country’s non-voice business process outsourcing (BPO) is seen as another gold mine for growth and opportunities. In the past years, the Philippine outsourcing space recorded impressive growth figures. Just last year, […]

Nomura: Philippines’ Growth Prospects Vindicated

A Nomura Holdings Inc. research note indicated recently that the promise for a continued economic growth for the Philippines will remain true, a vindication of earlier local and foreign experts’ upbeat growth  assessments of the state of the country’s economy that is seen to expand at the second-fastest pace in Asia afer China. Japan-based Nomura’s […]

Philippine Call Center Sector Reaches 20% Revenue Growth

The year 2012 proved to be an upbeat year for the call center industry after the Contact Center Association of the Philippines (CCAP) reported that the sector grew about 20 percent against the growth target of 15 percent. Despite the appreciation of the peso, the strong performance was considered a big news to an industry […]

PH Can Be Next Animation and Game Services Outsourcing Hub, Says Industry Groups

Hopes are high that the Philippines can become the next prime destination for animation and gaming-related development services given the vast talent resources and competitive potential of the Filipino animators and game developers to excel. This was according to the industry groups, Animation Council of the Philippines Inc. (ACPI) and Game Developers Association of the […]

More Japanese Investments to Philippines Seen

Sumitomo Coporation, the Japanese firm that operates and develops industrial parks, raved about the country’s attractive tax incentives, as well as the Philippines’ rich competitive workforce skilled in conversing using the English language as keys of the stronger than ever exporting potential of the nation. The Star’s columnist, Boo Chanco noted of the wide attention […]

Philippines’ less dependence on foreign funds praised by Moody’s

The Philippine government’s less reliance on foreign funds to support its operations reflects liquidity in its domestic economy and reduces exposure to foreign exchange risks, according to the latest report from Moody’s Investors Service. Among other emerging markets in Asia, the Philippines was praised by Moody’s for their “low dependence on foreign-currenty-denominated external financing.” In […]

Standard Chartered Predicts Continued Growth for the Philippines This Year

Standard Chartered Bank, the longest serving foreign bank in the country, predicts that the Philippines will continue to experience economic growth this year, further adding that it is bullish the country will continue to post “above-trend levels over the next two to three years.” In its latest report on the Philippines, the financial institution expresses […]

More PH Reform Bills Needed to Boost Investments

The passage of reform bills that will address fiscal incentives, investment and profit-sharing setup of certain sectors with the government, along with improved infrastructure development programs are keys to boosting the business climate of the Philippines. The Trade and Industry Secretary Gregory Domingo echoed these sentiments during the Arangkada Philippines Forum 2013 organized by the […]