Australian SMEs Should Try Outsourcing
Outsourcing has received a bad rap in the past years among Australian businesses, including SMEs, due to the fear of the unknown. The good news is that we have seen massive changes in perception in recent years from negative to positive. While most of Australia’s large banking and telecommunication firms have jumped ship to follow […]
Relationship and Talent Acquisition: Keys to Future Sustainability of Outsourcing?
With the much-praised bullish growth prospects cast over the Philippine Business Process Outsourcing (BPO) industry, it is hard not to get excited. It’s as if there’s nothing more that the Philippines must do to prove that it’s the best destination to outsource any kind of services. The business of outsourcing is still young in a […]
Philippine Outsourcing Sector Piles 18% Revenue Growth in 2012
An interesting data released recently showed once again the relentless growth of the Business Process Outsourcing (BPO) industry of the Philippines. Here’s the takeaways from the report: The industry posted 18% revenue growth to $13 billion in 2012 from $11 billion in 2011. There is a workforce growth of 21.8% to 780,000 in 2012 from […]
More Investment in Talent is Key to Achieve High Performance in Outsourcing
Both the business process outsourcing firms and the buyers can get the full potential of the business strategy if they will increase investment on developing their talent pool. This was the result of a survey made by HfS research study about the emergence of a phenomenon called “talent paradox.” The report is 32 pages long, […]
Philippine Call Center Sector Reaches 20% Revenue Growth
The year 2012 proved to be an upbeat year for the call center industry after the Contact Center Association of the Philippines (CCAP) reported that the sector grew about 20 percent against the growth target of 15 percent. Despite the appreciation of the peso, the strong performance was considered a big news to an industry […]
PH Can Be Next Animation and Game Services Outsourcing Hub, Says Industry Groups
Hopes are high that the Philippines can become the next prime destination for animation and gaming-related development services given the vast talent resources and competitive potential of the Filipino animators and game developers to excel. This was according to the industry groups, Animation Council of the Philippines Inc. (ACPI) and Game Developers Association of the […]
More PH Reform Bills Needed to Boost Investments
The passage of reform bills that will address fiscal incentives, investment and profit-sharing setup of certain sectors with the government, along with improved infrastructure development programs are keys to boosting the business climate of the Philippines. The Trade and Industry Secretary Gregory Domingo echoed these sentiments during the Arangkada Philippines Forum 2013 organized by the […]
Demand for Outsourcing Mobile App Development Services Seen Growing
Mobile will continue to be relevant this year and the foreseeable future as smartphone and tablet based-device penetration continue to increase. Observers saw the trend to accelerate even higher along with companies who will seize the promise offered by outsourcing mobile app development services to countries like the Philippines. The impact of a movement gearing […]