What Are the Advantages of Outsourcing in 2019
The past year has been fraught with technological advances in many different markets, with the spotlight being heavily trained on Internet of Things (IoT), Artificial Intelligence (AI), and automation. During the final months of 2018, there have been many speculations as to whether outsourcing will remain relevant or not. What people fail to grasp, is […]
Why Low Attrition Rate is Priceless for Any Outsourcer
Attrition rate pertains to the number of personnel that leaves a company within a specified period of time. It is also otherwise known as the “staff turnover”. There is a high attrition rate when more employees resign or leave their company for various reasons. Why is a high attrition rate a bad thing for an […]
8 Factors to Consider When Looking for a BPO Partner
Having the right partner for the labor-intensive Business Process Outsourcing is critical to ensure long-term growth and success. Your new BPO company partner will be a big part of your business, and this means looking for a BPO partner must be carefully undertaken as if your long-term future success hinges on it. From a business […]
What Startups Can Outsource to an Outsourcing Company
Creating and managing a startup is a step closer to materializing the valuable vision that motivates its founder to enter the entrepreneurial landscape. Since startups need to focus on its specialized competencies – and to achieve results – it must, at all cost, shy away from doing routine and repetitive tasks at hand. At an […]
Outsourcing and the Future of the Workplace
Behold, the workforce landscape is changing and it has already begun. Time is changing and so does the way we work. If you are smart and knows what the future holds for businesses, you know you have to keep your company up with these changes. Outsourcing will further rise as a business strategy according to […]
What Startups Can Outsource to an Outsourcing Company
Creating and managing a startup is a step closer to materializing the valuable vision that motivates its founder to enter the entrepreneurial landscape. Since startups need to focus on its specialized and core operations – to achieve results – it has the natural tendency to shy away from doing the routinary and repetitive tasks at […]
3 Benefits of Outsourcing After-Hours Answering Service
Maximizing business opportunities is one thing that small to large business owners consider paramount to generate sizeable revenues and retain customers. There are so many factors that could lead to businesses losing these opportunities, such as slow contact center that could lead to frustrated customers. Hence it is important to consider having a call support […]
Key Parameters for Evaluating Your Future Outsourcing Partner
Enterprises look into outsourcing specific business processes to Philippine BPO companies for the primary for the main reason this strategy is a more efficient means to achieve operational improvement as well as cost efficiency. However, there are still risks to consider. Hence, it pays knowing what to look for from your outsourcing partner when outsourcing […]
Should You Outsource from an Overseas BPO Company or Hire A Remote Worker?
We guess by now, other than costs, you’re quite familiar with a few pros and cons of outsourcing to a remote staff or overseas BPO company. But this article is not meant to convince you on what is the right or wrong way to outsource because there’s no ‘standard’ really to outsourcing. We’re here to […]
Philippine BPO Revenues Seen Growing Amid Trump Policies
There’s no stopping the Philippine business process outsourcing sector from growing steadily amid threats that the United States is about to enter a protectionist regime under US President Donald J. Trump. It is estimated that 70 percent of the Philippine BPO sector is comprised of US accounts. And ING Bank Asia chief economist Tim Condon […]