Done right, outsourcing can help a business achieve its strategic objectives. However, some fail to see nor make the most out of their outsourcing investments. One reason: lack of understanding on how outsourcing can help grow their business.
Sometimes, however, the fault lies in the outsourcing partner for not being transparent with their clients. Some overpromise the fruits clients will reap out of signing up an outsourcing contract, for instance.
Can outsourcing really help companies achieve scalability and cost savings?
What is Outsourcing
So. Let’s be clear what outsourcing is and why.
Outsourcing is when you let a third party (outside) company do the work instead of doing it in-house, for a fraction of the cost to pay a local worker.
Some examples include: creating webpages or social media posts, taking inbound and outbound calls, hiring a digital marketing agency to handle your SEO, transcription and blog writing needs albeit the staff is doing the tasks remotely.
When you are in Australia and you’re outsourcing some of your noncore business functions to a Filipino remote worker, the cost of getting the job done on time and quality at a minimal cost trumps other disadvantages one can think of against this solution.
And whether you’re a startup founder or the CEO of an established company, you can get a lot of advantages out of outsourcing your business processes.
Enter Big Outsource
Like many outsourcing companies offering various services to companies in the U.S., Europe, and Australia, Big Outsource has been in the business for nearly a decade. WIth its expertise, technology and processes, it has been helping companies achieve growth through remote staff leasing, project-based outsourcing, and more that Big Outsource offers.
Through outsourcing, companies achieve cost savings, which can be helpful for companies in improving capacity. Big Outsource ensures that even without a large number of new staff physically present beside you, its call center operators can conduct sales and other customer care services to reach your potential clients.
Achieving scalability through outsourcing also means having an increased number of your fixed overhead without investing in development costs for noncore functions of your business nor leasing a large commercial space.
Achieving Scalability through Outsourced Solution
The outsourcing solutions Big Outsource offers to companies – whether startup or established ones – are designed to help their clients leverage outsourcing to scale.
Take Dedicated Staffing, for instance. This solution suits small or medium companies with limited inhouse staff or team of experts for various aspects of the company. This is a cost-effective way to gain instant scale in areas like social media management, websiite management, call center support, or administrative processes where it would be costly or difficult to expand quickly.
Project-based outsourcing is another solution offered by Big Outsource. To help our cilents scall faster, we encourage them to tap into the expertise of your outsourced staff that your own business lacks. We tell clients that Big Outsource hire applicants with hundreds of hours-experience and with the expertise, and that our clients can gain access to these expertise fast. it is too costly to get your inhouse team trained to be experts on a particular area but through outsourcing, you have a ready source of these expertise.
At Big Outsource, we help our clients discover productivity issues that may be slowing down scalability internally. But since we respect that our clients want to create long-term value in their business and to satisfy their clients, we honestly tell them the importance of outsourcing their non-core business processes. Outsourcing the core business is risky and disruptions can bring companies down. So many real life business stories come to mind, such as Dell’s outsourcing story. The tech giant outsourced its core production in Asia but this came at a huge, huge price – unknowingly for this company, it was investing for the debut of new batch of competition.
By outsourcing, you skipped some of the messy phases in development, such as trial-and-error learning that your service provider had already underwent to build the products you’re renting or buying from them. Outsourcing then lets you smartly skip th edevelopment costs and tap directly into systems in business that are already proven.
Another way Big Outsource help our clients achieve scalability is through benefits derived from the investments we made out of enrolling our staff to trainings to keep them experts in their area of expertise.
Lastly, the business of Big Outsource has been around for nearly a decade. This only proves we are still around over the last years of existence, which proves our reliability to continue to grow and mature over time.
Finally, don’t just outsource without understanding the real cost of outsourcing, its advantages and requirements to succeed. If outsourcing will not lower your real cost, drop immediately any plan you have.
For more ideas on outsourcing your business with us, inquire here.
