How to Setup A Call Center in the Philippines

  Whether you’re into the business of providing customer care or someone looking at operating a telemarketing hub in Manila, operating your own call center is not an entirely bad idea. Here’s a few insights and a couple of tips when you set up a call center in the Philippines. Pretty sure at this stage […]

What the World Would Be Like if Call Center Outsourcing Didn’t Exist

  It’s precisely a hypothetical question to ask. And if you are already outsourcing call center services, you’ll quickly get the picture of a world where call centers are plucked out and help is not arriving any sooner. Chaos! Fast forward to our era and it’s barely impossible to ignore how the role of call […]