Refer Clients, Earn Rewards
Partner with us!
Refer clients and earn up to 10% of their first-year billing, and 5% in year two
Refer clients and earn up to 10% of their first-year billing, and 5% in year two
Technical Support Outsourcing Solutions
Ensure seamless business operations with expert technical support from the Philippines. Big Outsource provides real-time troubleshooting, system maintenance, and customer assistance—helping you minimize downtime, enhance productivity, and maintain customer satisfaction.
From troubleshooting and maintenance to customer assistance, Big Outsource offers tailored technical support solutions built for scale. Our professionals in the Philippines combine expertise and responsiveness to keep your systems and clients well-supported at all times.
Our outsourced technical support teams in the Philippines do more than resolve issues—they anticipate them. Trained to global standards, our professionals analyze every inquiry with precision, delivering quick resolutions and proactive solutions that prevent future disruptions. With Big Outsource, you gain a dedicated extension of your in-house team, ensuring reliable, round-the-clock support.
As customer touchpoints continue to evolve, your support strategy should too. Big Outsource’s outsourced technical support teams in the Philippines offer a multi-channel service experience—integrating phone, email, and live chat to meet customers where they are and resolve issues efficiently.
Looking for performance metrics that actually matter? We deliver real-time reports that offer deep insights into customer satisfaction and issue resolution, arming you with the data you need to continually optimize your service strategies.
Rest assured, every interaction goes through multiple layers of quality checks. It's our way of ensuring that your brand ethos is consistently upheld.
Rest assured, every interaction goes through multiple layers of quality checks. It's our way of ensuring that your brand ethos is consistently upheld.
Whether your business is just starting to soar or is already flying high, our tech support scales to match your needs. It's about growing with you, not apart from you.
We aim to deliver exceptional 24/7 technical support that reinforces your brand’s reliability. With Big Outsource, you gain a proactive outsourcing partner dedicated to operational continuity, lasting customer connections, and measurable service excellence.
Let’s start a conversation that could transform your business. Contact us now!
We've been collaborating with Big Outsource for a while now, and our partnership brings us immense joy! The team's professionalism and warmth are exceptional.
Alexandra Ittu
I strongly recommend Big Outsource. Their consistent delivery of high-quality support and services showcases their professionalism, expertise, and true dedication to client success.
Gaurav Katyal
We highly recommend Big Outsource's services. Their cost-effective solutions, excellent customer service, and responsive leadership have proven to be dependable and fully understanding.
Annika Stanley
They always deliver on time with no issues at all. Their commitment to employee welfare creates a familial atmosphere, aligning perfectly with our small company values.
Sam Hinchey
We offer a spectrum of career opportunities across various departments, from entry-level to senior management, each designed to challenge and advance your professional journey. Join our dynamic team and benefit from a supportive work environment, comprehensive benefits, and flexible scheduling, all aimed at fostering your growth and work-life balance. Submit your application today and start a rewarding career with us.
We are absolutely thrilled with the Big Outsource team and genuinely cherish our collaboration with them! They truly are unparalleled and the absolute best!
Erin McCarthy Customer Success Manager