What are the best tasks a virtual assistant can do for your business?
- Administrative support
- Customer service
- Social media management
- Bookkeeping and invoicing
- Software development
Overview
- This article explores the best tasks virtual assistants can do for your business, from administrative support to customer service, social media management, bookkeeping, and even software development.
- With the help of a skilled VA, especially from an experienced team like Big Outsource, you can delegate more, stress less, and stay focused on growth.
Running a business means wearing many hats, but trying to juggle everything can quickly lead to burnout. Delegation is necessary, especially when your to-do list keeps growing. Every task, big or small, plays a role in your success, and having the right support from a skilled virtual assistant (VA) can make all the difference.
In this article, join the leading outsourcing partner, Big Outsource, as we explore the best tasks a virtual assistant can do for your business, so you can stay focused on leading, growing, and making an impact.
Administrative Support
Tasks like managing your calendar, answering emails, setting appointments, organizing files, and preparing reports may not seem like a lot individually, but together, they eat up hours of your day. And sure, you can do all of it on your own. But should you?
If you’re spending valuable time sorting spreadsheets or chasing down meeting invites, you’re not doing the high-level work that grows your business. That’s where a virtual assistant from Big Outsource in the Philippines comes in—someone reliable, detail-oriented, and already trained to handle this kind of day-to-day support with care and consistency.
Hiring a VA for administrative tasks also helps you stay organized without burning out. Think of them as your right hand, someone who keeps things moving behind the scenes. Delegating admin tasks doesn’t just save you time, it clears mental space and creates room for better decision-making.
Customer Service
Whether answering inquiries, handling complaints, processing returns, or providing product support, strong customer service can be the difference between a one-time buyer and a loyal customer. It’s not just about solving problems but building relationships and trust. Fast, friendly, and reliable communication can set your business apart, and that’s exactly where a virtual assistant shines.
Instead of being bogged down by day-to-day conversations, a virtual assistant can take over those tasks and give your customers the timely responses they expect. This frees you up to focus on strategy, product development, or scaling your operations while keeping your customer experience consistent and professional.
Social Media Management
Whether you’re running a small online shop or a growing brand, platforms like Facebook, Instagram, X, TikTok, and LinkedIn are where your customers hang out, ask questions, share feedback, and discover new products. However, keeping your presence active and engaging takes time, creativity, and consistency.
A VA can handle social media where they can schedule posts, respond to comments, track performance, create content ideas, and help you stay visible and relevant without you being online 24/7.
What makes hiring a Filipino VA for this task even more valuable is their natural fluency in social media culture. With over 86.98 million internet users in the Philippines in 2024, Filipinos are some of the most active and engaged users online. They’re tech-savvy, creative, and excellent at crafting content that connects with people.
Bookkeeping and Invoicing
Bookkeeping and invoicing are the behind-the-scenes tasks that keep your business financially healthy, but let’s be honest, they can be time-consuming and tedious. From tracking expenses and recording transactions to sending out invoices and following up on payments, it’s easy for these tasks to pile up if you’re doing everything yourself.
A virtual assistant specializing in bookkeeping can handle all this for you with accuracy and efficiency, so you stay on top of your cash flow without the headache. Plus, since most tools like QuickBooks or Xero are cloud-based, there’s no real need to have someone physically in your office to manage your books.
Now, let’s talk numbers. Hiring an on-site bookkeeper in the U.S. could cost you anywhere from $25 to $60 per hour, or even more, depending on location and experience. In contrast, a skilled Filipino VA with bookkeeping experience can provide the same service at a fraction of the cost. That’s a huge saving without compromising accuracy or professionalism.
Software Development
You need someone who can handle software development if you’re aiming to streamline your operations or create a user-friendly website for your business. Are you building a mobile app, designing a web-based system, or automating internal processes? Software development allows your business to scale smarter and faster.
But here’s the thing, coding isn’t something you can just wing. It requires technical expertise, problem-solving skills, and hours of focused work. A virtual assistant with a background in software development can step in to handle all this for you without the need to hire a full-time, in-house developer.
You don’t have to commit to a six-figure salary or deal with the overhead costs of an on-site team. Instead, you can work with a skilled Filipino developer remotely, tapping into world-class talent at a much more budget-friendly rate. This gives you the freedom to bring your tech ideas to life.
Key Takeaway
Delegating the right responsibilities can make all the difference. From administrative support and customer service to social media management, the best tasks a virtual assistant can do for your business are the ones that free up your time, reduce overhead costs, and bring real value to your operations.
At Big Outsource, we offer a wide range of virtual assistant services tailored to meet your specific business needs. Reach out to us today and discover how outsourcing the smart way can boost your productivity, cut costs, and help your business thrive.
