Job Description:
The Accounts Receivable Specialist is responsible for managing a portfolio of clients to ensure timely payments, resolving billing discrepancies, and maintain accurate financial records. This role involves proactive communication with clients, collaboration with internal teams, and strong problem-solving to support efficient collections and account reconciliation.
Key Responsibilities:
- Send statements and invoices for outstanding balances
- Communicate with clients via email and phone to resolve payment issues
- Prepare account reconciliations and process refund requests
- Collaborate with billing, account managers, and support staff to ensure invoice accuracy and timely collections
- Escalate unresolved issues to the Manager of Accounts Receivable
- Maintain thorough documentation of communications and reconciliations
- Perform other related duties as assigned
Qualification:
- Associate’s degree in business, finance, or related field; or equivalent work experience
- Minimum 1 year of experience in accounts receivable or collections
- Proficiency in Microsoft Office (Word, Outlook, Excel; advanced Excel preferred)
- Familiarity with Microsoft Dynamics GP is a plus
- Strong attention to detail and organizational skills
- Ability to adapt to a fast-paced and evolving environment
- Excellent written and verbal communication skills
- Proven ability to manage client relationships and resolve disputes professionally
- Staffing industry experience is a plus but not required